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Policies

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CANCELLATIONS, RETURNS, AND REFUNDS POLICY

Thank you for shopping at Fit 4 Less USA LLC.

If you are not entirely satisfied with your purchase, we’re here to help.

Sale, Demos, Clearance Items:

Unfortunately, sale, demos, and clearance items cannot be refunded. Only regular priced items can be refunded. All orders placed and purchased through the shopping cart are for As-is Pre Owned quality products and do not qualify for warranties, returns, or exchanges. As-is products have not been serviced or inspected in any way. All pricing in red is for As-is Pre-Owned condition, not Fit Tech Certified.

Orders place and canceled prior to 2 pm PST will receive a full refund, orders canceled after to 2 pm PST will be subject to a 6% credit card processing fee.

Orders canceled while the product is being certified or in transit will be subject to a 20% restocking fee a well as shipping cost both ways if applicable.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase

Products that do not meet the above criteria will not be considered for return.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. The customer is responsible for shipping cost both ways of the returned order as well as outbound shipping for the replacement unit.

All orders placed and purchased through the shopping cart are for As-is Pre-Owned quality and do not qualify for warranties, returns, or exchanges. As-is products have not been serviced or inspected in any way. All pricing in red is for As-is Pre-Owned condition, not Fit Tech Certified.

60 Day Promotional Return:

Occasionally Fit 4 Less USA offers a 60-day in-home trial. It is imperative that all cancellation requests are made by emailing Cancellation@Fit4LessUSA.com. Customers may try and return the product within the first 60-days following receipt, not from the order date. To qualify for return the  product(s) must have been purchased at full retail value. Product(s) that have been discounted do not qualify for returns as they are considered Sale, Demos, Clearance items. Product(s) must be on the original box and packaging. The customer is responsible for the original outbound shipping cost. 

Please contact us before you send the product:

Send the product with its original packing and the receipt or proof of purchase, to:

Fit 4 Less USA
3515 S Sepulveda Blvd Los Angeles, CA 90034 

Cancelation Procedures: 

Cancelation request must be sent to Cancellation@Fit4LessUSA.com, submitting a cancelation request does not guarantee your order has been canceled. Please allow 1-2 business days to review this request. Once approved, a confirmation will be sent to your email.

Refunds: 

All refunds should appear on your statement within 7-10 business days.

Disputes and Chargebacks:

Customers who file disputes/ chargebacks will be sent to a nationwide collection agency to collect the owed balance. Our collection agency will report your delinquent debt to credit bureaus immediately upon receiving your account. The agency will continue to report your delinquent debt for seven years plus 180 days from the point the account was placed in collections.

Shipping charges:

Shipping charges incurred in connection with the return of a product are non-refundable.

Customers are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Fit 4 Less USA LLC.

Guaranteed Delivery Terms and Conditions

The following requirements must be met to qualify for a delivery guarantee:

  • The order is shipping to an eligible address.
  • Your credit or debit card must be successfully charged.
  • The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm. Also, delivery scans might be inaccurate.
  • Attempted delivery on or before the guaranteed delivery date meets our delivery guarantee.
  • An offer by the carrier of a delivery appointment on or before the guaranteed delivery date meets our delivery guarantee.
  • To inquire about a refund of the shipping fees you paid on this order contact us.

Damaged and Lost items:


Fit 4 Less USA LLC. is not liable for any products damaged or lost during shipping. If you received your order damaged or the order was lost during transit, please contact the shipment carrier to file a claim.Customers may also purchase freight insurance at the point of sale.

Sale, Demos, Clearance Items:

Unfortunately, sale, demos, and clearance items cannot be returned or refunded. Only regular priced items can be refunded.

Contact us:

If you have any questions about our Cancelations, Return and Refunds Policy, please contact us: